Transfers:
Flat rates are for transfers. A transfer is a one-way service to/from an airport location without stops along the way. Additional stops will be calculated at a rate of $20.00 (sedan) and $30.00 (SUV) per stop provided if they are in the logical path of the trip. Stops outside of the logical progression of the trip will automatically convert the trip to an Hourly charge subject to three hours minimum. A fifteen (18%) percent gratuity is added to all sedan service. A twenty (20%) percent gratuity is added to service for all other vehicles.

Airport Arrivals:
We monitor your flight arrival, and your chauffeur will meet you at the limousine parking area. If your flight is cancelled, or you have been moved to a different flight than the one we are tracking, you must contact us as soon as possible to avoid "No Show" fees. Please note that multiple delays or cancellations to your original reservation will be subject to an additional charge of $60.00. If your last-minute flight change conflicts with our existing schedule, we have the right to cancel your reservation.

Methods of Payment:
Allegro Town Car Services accepts Master Card, Visa and American Express.

No Show Policy:
If, for any reason, you cannot locate your chauffeur, you must contact our office immediately. Should a passenger leave a pickup location via any other means without notifying our office, the full charge for the trip, including gratuity will be charged.

Waiting Time:
After a 10-minute grace period, additional charges will be calculated that are subject to the hourly rate billed in 15-minute increments ($60.00 per hour for sedan and & $75.00 per hour for large vehicles). These charges do not apply to airport arrivals unless there is an excessive waiting time caused by lost luggage, etc. Airport waiting: After 30-minute (domestic) and 45 min (international) courtesy grace period from the last updated flight arrival time, wait time will be billed in 30-minute increments and thereafter.

Cancellations:
Round trips must be canceled as two separate reservations. A cancellation fee equal to 30% of the trip cost plus 20% service charge will be charged for any cancellation 12 hours prior to the scheduled pick-up time. Cancellation within 12 hours will result in a full charge equal to the cost of the trip plus the 20% service fee.

Deposits:
Deposits on cancellations can be applied to future reservations. Airport service does not require a deposit; however, reservations will be secured with a credit card.​​